Help and Guidance

Add your event type, dates and estimated attendees.

Answer a few questions so CoreRated can suggest the most relevant credits to your event.

Confirm your selected credits and assign an owner to each one (the Action Planner in the Starter Pack helps).

Paste share links to evidence (for example invoices, photos, supplier emails, policies) as you go. Use the Evidence Index to keep everything organised.

When you’re ready, submit your evidence for verification. If you meet the recognition threshold, you can download your certificate.

Explore all credits and what they require, grouped by Impact Area.

Adjust your selected credits to match what you’re planning to deliver for this event.

Evidence is provided as share links. Use event-specific documents, photos and datasets that clearly show the requirement is met.

Use the credit status to track progress (for example Not started, In progress, Completed).

Download a shareable list of selected credits to brief your team and suppliers (if enabled).

Recognition is based on the proportion of your selected credits that are verified as achieved.

Impact Areas are the themes used to organise credits and scope what applies to your event (for example Travel & Transport or Waste).

No, once submitted, questionnaire answers can’t be edited. If you need to change them, create a new event and complete the questionnaire again.

Evidence should be event-specific, dated, and clearly show the requirement being met (for example supplier confirmations, invoices, schedules, photos, screenshots, or monitoring outputs).

No. Evidence is added as share links (for example a folder, document, photo set or calculation).

Recognition is based on how many of your selected credits are verified as achieved, as a percentage of the credits you selected.

Most users can create an event, complete the questionnaire, and select credits in one sitting. Evidence can then be added progressively during planning and delivery.

Try resetting your password. If you still can’t access your account, use the support form.

Check your event type and questionnaire answers. If the questionnaire was submitted with the wrong answers, you’ll need to create a new event. You can always add or remove selected credits manually.

Progress should update as soon as you save. If it doesn’t, refresh the page and try again.

Templates to help you get started, assign owners, collect evidence and keep records consistent, including an Action Planner, Evidence Index, and supplier evidence request templates.

Download here

Full methodology, definitions and detailed guidance for using CoreRated, including scoring, verification, and Green Claims Compliance guidance.

Download here