Terms & Conditions
CoreRated – Terms & Conditions
Effective Date: 1st December 2025
- Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the CoreRated
online sustainability assessment platform (“Service”), operated by Core CS Limited (“we”,
“us”, “our”).
By using the Service or submitting evidence for certification, you agree to these Terms.
If you are using the Service on behalf of an organisation, you confirm you have authority to
bind that organisation. - Service Description
CoreRated provides an online tool that enables event organisers to plan, evidence, and
verify sustainability actions.
Upon submission and successful verification, organisers receive a CoreRated Recognition
Certificate and QR-verifiable badge.
The fee for each event assessment is as published on our website or quoted in writing at the
time of purchase.
All fees are subject to applicable taxes. - Payment Terms
Payment is due in full at the time of submission, unless otherwise agreed in writing.
Prices are exclusive of VAT, sales tax, or local equivalents.
Payment may be made by credit/debit card, bank transfer, or approved invoice.
Certificates and badges are issued only after full payment is received.
Payments are non-refundable once verification has begun. - Use of the Platform
Users must:
Provide accurate and truthful data and evidence.
Ensure all uploaded or linked materials are lawful and authorised for use.
Avoid including unnecessary personal data in evidence submissions.
Use CoreRated’s certificate, badge, and branding only in accordance with our
published guidelines.
We reserve the right to suspend or terminate accounts where misuse, misrepresentation, or
false submissions occur. - Certificates and Recognition
Certificates and badges apply to the specific event edition assessed and are valid for
18 months from the assessment date.
Recognition reflects verified evidence at the time of review and may be amended if
errors or new information arise.
The badge and certificate design must not be altered or reproduced without
permission.
Use of CoreRated marks implies agreement to maintain compliance with these
Terms.
- Intellectual Property
All platform content, structure, credit descriptions, and guidance materials are the
intellectual property of Core Limited or its licensors.
You retain ownership of your submitted materials but grant us a non-exclusive, royalty-free
licence to use them solely for verification and reporting. - Data Protection
We handle personal data in accordance with our [Privacy Policy].
You are responsible for ensuring that any data shared through the platform complies with
relevant data protection laws, including the UK GDPR, EU GDPR, and applicable U.S. privacy
regulations. - Service Availability
We aim to provide continuous access but cannot guarantee uninterrupted operation.
We may temporarily suspend access for maintenance, updates, or security reasons. - Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential losses.
Our total liability will not exceed the total amount paid for the relevant certification.
Certificates are based on supplied evidence and do not constitute legal or regulatory
compliance approval.
Some jurisdictions (including certain U.S. states) may limit how these exclusions apply. - Termination
We may suspend or terminate your access if you breach these Terms or misuse our
intellectual property.
You may stop using the Service at any time. No refunds are provided once verification has
begun. - Governing Law
For users in the UK or EU, these Terms are governed by the laws of England and
Wales, and disputes will be handled in its courts.
For users in the USA, these Terms are governed by the laws of the State of New
York.
Parties agree to first attempt resolution through good-faith discussion before pursuing legal
action. - Changes to These Terms
We may update these Terms periodically.
The current version will always be published on our website and take effect immediately
upon posting.
- 1)Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the CoreRated
online sustainability assessment platform (“Service”), operated by Core CS Limited (“we”,
“us”, “our”).
By using the Service or submitting evidence for certification, you agree to these Terms.
If you are using the Service on behalf of an organisation, you confirm you have authority to
bind that organisation. - 2)Service Description
CoreRated provides an online tool that enables event organisers to plan, evidence, and
verify sustainability actions.
Upon submission and successful verification, organisers receive a CoreRated Recognition
Certificate and QR-verifiable badge.
The fee for each event assessment is as published on our website or quoted in writing at the
time of purchase.
All fees are subject to applicable taxes. - 4)Payment Terms
– Payment is due in full at the time of submission, unless otherwise agreed in writing.
– Prices are exclusive of VAT, sales tax, or local equivalents.
– Payment may be made by credit/debit card, bank transfer, or approved invoice.
– Certificates and badges are issued only after full payment is received.
– Payments are non-refundable once verification has begun. - 5)Use of the Platform
Users must:
– Provide accurate and truthful data and evidence.
– Ensure all uploaded or linked materials are lawful and authorised for use.
– Avoid including unnecessary personal data in evidence submissions.
– Use CoreRated’s certificate, badge, and branding only in accordance with our
published guidelines.
– We reserve the right to suspend or terminate accounts where misuse, misrepresentation, or
false submissions occur. - Certificates and Recognition
– Certificates and badges apply to the specific event edition assessed and are valid for
18 months from the assessment date.